SOLEVA™ Root Lift Volumizing Powder

• Type: Oil-control root volumizing powder
• Sizes: 6g travel size / 10g full size
• Styles: Light & Moisturizing / Classic Blue
• Texture: Ultra-fine, lightweight powder designed to blend in for a natural finish
• Applicator: Built-in sponge head with a screw-top lid, designed to help prevent spills and make it easy to carry
• Shelf life: 3 years unopened

1. Press. Unscrew the lid and press the sponge head lightly onto your roots, starting at your part or crown.
2. Dab. Dab along the areas where your hair looks flat or oily.
3. Lift. Massage gently with your fingertips to lift the roots, then style as usual.

Tip: Start with a small amount and add more if needed. Keep the lid closed tightly after use and avoid contact with eyes.

Order Processing

Orders are typically processed within 1–3 business days, excluding weekends and public holidays. Processing times may be longer during busy periods or when additional order verification is required.

Shipping Times

Estimated delivery times depend on the destination, product availability, shipping method, and local carrier operations.

• United States7–15 business days
• United Kingdom7–15 business days
• Europe and other destinations8–20 business days

These estimates begin after order processing and are not guaranteed delivery dates unless expressly stated otherwise.

Returns & Refunds Policy

At SOLEVA, your satisfaction matters to us. If something isn’t right with your order, we’re here to help.

Return Eligibility

Please contact us within 30 days of receiving your order to request a return. To be eligible, items must be unused, in their original condition, and include their original packaging where applicable.

Some items may not be eligible for return for hygiene, safety, or other reasons permitted by applicable law. Any applicable exclusions will be communicated clearly.

How to Request a Return

1. Email us at tungduong20102005@gmail.com with your order number and the reason for your request.
2. Wait for our team to confirm your return eligibility and provide return instructions.
3. Follow the instructions provided before sending any item back.

Please do not send items to an address without receiving return instructions from our team.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us at tungduong20102005@gmail.com with your order number and clear photos of the issue. We will review your request and work with you on an appropriate solution.

Refunds

Once an approved return has been received and inspected, we will notify you of the refund decision. Approved refunds will generally be issued to your original payment method. Processing times may vary depending on your payment provider.

Original shipping charges and return shipping costs may be non-refundable where permitted by applicable law. Any applicable costs will be communicated before the return is completed.

Order Cancellations

If you need to cancel an order, please contact us as soon as possible. We cannot guarantee cancellation once an order has been processed or shipped.

Nothing in this policy limits any consumer rights that cannot legally be excluded.