Questions? We’ve Got You.
Everything you need to know about your SOLEVA foot care routine.
How does the SOLEVA Electric Callus Remover work?
SOLEVA uses a rotating roller head to gently buff away rough, hardened skin and help leave your feet feeling noticeably smoother.
Is SOLEVA painful to use?
SOLEVA is designed for gentle, controlled exfoliation. Use light pressure and move the device slowly over dry, rough areas without staying in one spot for too long.
How often should I use SOLEVA?
For most people, 1–2 times per week is a good starting point. Adjust your routine depending on your skin and how quickly rough skin returns.
Can I use SOLEVA on wet feet?
SOLEVA is designed for use on dry skin. Always follow the product instructions and keep the device away from water unless your specific model is rated as waterproof.
How long does it take to see results?
Many users notice smoother-feeling skin after the first use. With consistent care, SOLEVA can help maintain softer-looking feet over time.
How do I clean the roller head?
Turn the device off before cleaning. Remove the roller head if the model allows it and clean it according to the included product instructions. Keep the main device dry unless it is specifically waterproof.
Is SOLEVA rechargeable?
Yes. SOLEVA is designed with convenient rechargeable operation so you can use it without constantly replacing batteries.
What if I have very thick or hard calluses?
Start gently and gradually work on rough areas rather than trying to remove everything in one session. Consistent use is better than applying excessive pressure.
Can I return my SOLEVA if I’m not satisfied?
Yes. Please refer to our Refund Policy for eligibility, return conditions, and the applicable return period.
How can I contact SOLEVA?
If you have any questions about your order or SOLEVA, please contact our support team through the Contact page. We’ll be happy to help.